To reap the benefits of customer experience (CX) strategies, a government agency must first know who its customers are. In agencies that don’t interact with the public, identifying customers can be a challenge.
Leo Pryor, SOC analyst, discusses the day-to-day challenges that SOC analysts face, the importance and rewarding nature of the work they do, and why this is a critical field for skilled professionals looking to make a difference.
Meet Rob Laposta, the principal systems engineer overseeing all the hardware, firmware, and virtual machines that support and deliver the Army Endpoint Security Solution.
Cybersecurity has struggled to be an inclusive industry since its inception. We spoke to our leading women in cyber to get their take on creating an inclusive and equitable cyber team.